Refund and Cancellation Policy

1. Refunds

You are eligible for a full refund in any of the following cases:

1.1 SwipeStudio was unable to submit your filter to Instagram and send you a link before your desired start time.

1.2 The Instagram filter turned out to be pixelated. In this case, please send us a screenshot of the filter that was pixelated.

Refund requests for reasons other than those mentioned in points 1.1 and 1.2 above will be dealt with on a case-to-case basis. SwipeStudio does not guarantee a full or partial refund for cases other than those mentioned in points 1.1 and 1.2 above.

2. Cancellations

Cancellations will NOT be permitted after you place an order for an Instagram filter.

For any further questions regarding cancellation or refunds, please write to us at hello@swipestudio.co